Privacy Policy

Startrise LLC ("Startrise", "we", "us") runs startrise.io. This policy explains what information we collect when you visit the site or get in touch, why we collect it, and the choices you have. The short version: we collect only what we need to respond to you and understand how the site is used — and we never sell it.

Who we are

Startrise LLC is a US company registered at 30 N Gould St, Ste R, Sheridan, WY 82801, United States. For anything privacy-related, email hello@startrise.io.

What we collect

Information you give us

• Contact form. When you submit the form on our contact page, we receive the details you enter — typically your name, email address, company, and a description of your project. The form is powered by Tally (tally.so), which processes the submission on our behalf.
• Email. If you email hello@startrise.io, we keep the correspondence so we can respond and follow up.
• Phone calls. Calls to +1 (415) 347-6981 are answered by an AI voice assistant. Calls may be recorded and transcribed so we can act on your request and pass accurate details to a human. The voice service is provided by Bland AI, which processes call audio and transcripts on our behalf. If you'd rather not talk to an AI, email us instead.

Information collected automatically

• Analytics. We use Google Analytics 4 to understand how visitors use the site — pages viewed, approximate location, device and browser type, and how you found us. Google Analytics sets cookies to do this.
• Server logs. The site is hosted on Vercel, which keeps standard server logs (IP address, request time, user agent) for security and operations.

There are no accounts, no sign-ups, and no newsletter on this site. We don't collect payment information through the website.

How we use it

• To respond to your inquiry and, if we end up working together, to scope and deliver the engagement.
• To operate, secure, and improve the website.
• To understand which content and services people find useful.
• To comply with legal obligations.

We do not sell your personal information, and we don't use it for third-party advertising.

Cookies

The only cookies on this site come from Google Analytics. You can block or delete them in your browser settings, or opt out of Google Analytics entirely with Google's browser add-on. The site works fine without cookies.

Who we share it with

We share personal information only with the service providers that make the site and our communications work:

• Vercel — website hosting and delivery.
• Google — analytics (Google Analytics 4) and email infrastructure.
• Tally — contact form processing.
• Bland AI — AI phone answering, call recording, and transcription.

Each provider processes data on our instructions under their own security and privacy commitments. Beyond that, we disclose information only if the law requires it or to protect our rights, and never for money.

Data retention

We keep correspondence and inquiry details for as long as we need them to handle your request and maintain our business records, then delete them. Analytics data is retained on the schedule configured in Google Analytics. If you want something deleted sooner, ask — see your rights below.

Your rights

Depending on where you live (including the EU/EEA, UK, and California), you may have the right to access, correct, delete, or receive a copy of the personal information we hold about you, to object to or restrict our processing of it, and to withdraw consent where processing is based on consent. To exercise any of these, email hello@startrise.io — we'll respond within 30 days. You also have the right to complain to your local data protection authority.

International visitors

We're based in the United States, and the information we collect is processed in the US. If you visit from outside the US, your information is transferred to and handled in the US under this policy.

Children

The site is a business site, not directed at children under 13, and we don't knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we'll delete it.

Changes to this policy

If we change how we handle personal information, we'll update this page and revise the effective date at the top. Material changes get a clear notice on the site.